Privacy Policy

Last updated: March 2026

This Privacy Policy describes how Unlimited AI ("Company", "we", "us", or "our") collects, uses, and protects information when you use the ULTD Pay platform, including the administration dashboard, APIs, and related services (the "Service").

1. Information We Collect

Account Information: When you register, we collect your name, email address, and account credentials. Passwords are stored using one-way cryptographic hashing and cannot be retrieved in plain text.

Usage Data: We automatically collect information about how you interact with the Service, including IP addresses, browser type, pages visited, and timestamps. This data helps us improve the Service and diagnose technical issues.

Payment Configuration: When you configure Payment Hubs, you provide API keys and credentials for third-party payment providers. These credentials are stored encrypted and are used solely to facilitate payment processing on your behalf.

Transaction Data: We store records of payment transactions, subscriptions, and related metadata processed through the Service for reporting, reconciliation, and audit purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Authenticate your identity and manage your account
• Process payment transactions through configured payment providers
• Generate reports and analytics available within your dashboard
• Communicate with you about your account, including password resets and service notifications
• Detect, prevent, and address security incidents and fraudulent activity
• Improve and develop new features for the Service

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Payment Providers: Transaction data is shared with the payment providers you configure (e.g., Stripe) as necessary to process payments
• Legal Obligations: We may disclose information when required by law, regulation, or legal process
• Service Protection: We may share information to protect the rights, safety, and property of Unlimited AI, our users, or the public

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of sensitive credentials at rest
• Secure session management with automatic expiration
• Role-based access control within the administration dashboard
• API key authentication for all programmatic access
• HTTPS encryption for data in transit

While we take reasonable measures to protect your data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

5. Data Retention

We retain your account information and transaction data for as long as your account is active or as needed to provide the Service. After account termination, we may retain certain data as required by law or for legitimate business purposes such as audit and compliance.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Object to or restrict certain processing of your information
• Receive a copy of your data in a portable format

To exercise these rights, contact us at ask@ultd.studio.

7. Cookies & Local Storage

The Service uses session cookies to maintain your authenticated state. These are essential for the Service to function and expire when your session ends or times out. We do not use third-party tracking cookies or advertising cookies.

8. Third-Party Services

The Service integrates with third-party payment providers. Your use of those providers is subject to their respective privacy policies. We encourage you to review the privacy policies of any payment provider you configure within the Service.

9. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or via email. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

11. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: ask@ultd.studio
• Phone: +55 21 99650-9281